Complete The Form

    *Please note that medical holds will require a doctor's note to be submitted along with the form for the freeze to take effect.

    Please type your inquiry or request below with relevant information to your selection above including the dates you are requesting and your full name. Please note that there is a maximum of ONE hold per calendar year with a maximum duration of 3 months. Please allow 24 hours for a response during the week. Weekend submissions will be answered on Monday. This inquiry form will not place your membership on freeze. You will receive a response with a link to fill out an actual freeze form once your account is verified. Once that form is filled out you will receive a confirmation and receipt of your membership freeze along with the dates that it will automatically reinstate.